Tuesday, 1 April 2014

Dale Carnegie 5 Essential People Skills

Dale Carnegie 5 Essential People Skills

Dale Carnegie 5 Essential People Skills



Born in 1888 in Maryville, Missouri, Carnegie was a poor farmer's boy, the second son of James William Carnagey (b. Indiana, February 1852 – living 1910) and wife Amanda Elizabeth Harbison (b. Missouri, February 1858 – living 1910). His family moved to Belton, Missouri when he was a small child. In his teens, though still having to get up at 4 a.m. every day to milk his parents' cows, he managed to obtain an education at the State Teacher's College in Warrensburg. His first job after college was selling correspondence courses to ranchers. He moved on to selling bacon, soap, and lard for Armour & Company. He was successful to the point of making his sales territory of South Omaha, Nebraska, the national leader for the firm.[1]
After saving $500 (about $12700 today), Dale Carnegie quit sales in 1911 in order to pursue a lifelong dream of becoming a Chautauqua lecturer. He ended up instead attending the American Academy of Dramatic Arts in New York, but found little success as an actor, though it is written that he played the role of Dr. Hartley in a road show of Polly of the Circus.[2] When the production ended, he returned to New York, unemployed, nearly broke, and living at the YMCA on 125th Street. There he got the idea to teach public speaking, and he persuaded the "Y" manager to allow him to instruct a class in return for 80% of the net proceeds. In his first session, he had run out of material. Improvising, he suggested that students speak about "something that made them angry", and discovered that the technique made speakers unafraid to address a public audience.[3] From this 1912 début, the Dale Carnegie Course evolved. Carnegie had tapped into the average American's desire to have more self-confidence, and by 1914, he was earning $500 (about $11800 today) every week.
Perhaps one of Carnegie's most successful marketing moves was to change the spelling of his last name from "Carnagey" to Carnegie, at a time when Andrew Carnegie (unrelated) was a widely revered and recognized name. By 1916, Dale was able to rent Carnegie Hall itself for a lecture to a packed house.[4] Carnegie's first collection of his writings was Public Speaking: a Practical Course for Business Men (1926), later entitled Public Speaking and Influencing Men in Business (1932). His crowning achievement, however, was when Simon & Schuster published How to Win Friends and Influence People. The book was a bestseller from its debut in 1936,[5] in its 17th printing within a few months.[4] By the time of Carnegie's death, the book had sold five million copies in 31 languages, and there had been 450,000 graduates of his Dale Carnegie Institute.[6] It has been stated in the book that he had critiqued over 150,000 speeches in his participation in the adult education movement of the time.[7]
During World War I he served in the U.S. Army.[8] His first marriage ended in divorce in 1931. On November 5, 1944, in Tulsa, Oklahoma, he married Dorothy Price Vanderpool (1913-1998), who also had been divorced. Vanderpool had two daughters; Rosemary, from her first marriage, and Donna Dale from their marriage together.
Carnegie died at his home in Forest Hills, New York.[9] He was buried in the Belton, Cass County, Missouri, cemetery. The official biography from Dale Carnegie & Associates, Inc. states that he died of Hodgkin's disease, complicated with uremia, on November 1, 1955.[10]

How to Win Friends and Influence People

Published in 1936, How to Win Friends and Influence People is still a popular book in business and Business Communication skills. Dale Carnegie's four part book is packed with advice to create success in business and personal lives. How to Win Friends and Influence People is a tool used in Dale Carnegie Training and includes the following parts:
  1. Part One: Fundamental Techniques in Handling People
  2. Part Two: Six Ways to Make People Like You
  3. Part Three: How to Win People to Your Way of Thinking
  4. Part Four: Be a Leader - How to Change People Without Giving Offense or Arousing Resentment

Dale Carnegie Training

The Dale Carnegie Course in Effective Speaking and Human Relations is a learn-by-doing based program for individuals based on Dale Carnegie's teachings. It was founded in 1912 and is represented in more than 80 countries. More than 8 million people have completed Dale Carnegie Training.[5]
The course comprises a proprietary process that uses team dynamics and intra-group activities to strengthen interpersonal relations, manage stress and handle fast-changing workplace conditions. Other subjects included are communication, creative problem-solving and focused leadership.
The course is based on a five-phase continuous improvement cycle:
  1. Build greater self-confidence
  2. Strengthen people skills
  3. Enhance communication skills
  4. Develop leadership skills
  5. Improve attitude and reduce stress

Dale Carnegie Training in Japan

In 1932 Dale Carnegie made his first of four visits to Japan. On July 24, 1939, Carnegie made his second visit to Japan. Invited by the Japanese Board of Tourist Industry and Japanese Government Railways in an effort to improve communications and cultural understanding between America and Japan, Carnegie arrived on a self-described "Education and Relaxation Tour."[11]
After his steam ship docked in Yokohama, he noted at a dockside interview that he was particularly interested to stay in traditional Japanese Inns, to have an authentic Japanese experience. He also hoped to visit a Japanese farm. He mentioned he was raised on a farm himself, still owned a farm in Missouri and so was interested to get an idea of what farming was like in Japan. Asked for his views on the Japanese people, he remarked that they were the“courtliest people” he had ever met. He also ventured that Americans could learn a lot from the Japanese when it came to courtesy and good manners.
He made his way to the famous Imperial Hotel in Tokyo. From July 24 to July 30, he met representatives from the Foreign Ministry in Tokyo and the Nichi Nichi Tokyo newspaper in Karuizawa. On July 31, he was the guest of honour giving a talk on human relations at a special luncheon held at the American Club in Tokyo.[11]
Carnegie’s travels continued as far south as Shimonoseki, visiting Miyanoshita, Kawana, Atami, Gamagori, Gifu, Yamada, Toba, Nara, Kyoto and Hiroshima along the way. During the course of his visit, he had stayed at the Fujiya Hotel in Miyanoshita City, the Nara Hotel in Nara City, the Tokiwa Kan in Gamagori, the Nagaragawa Hotel in Gifu, visited the Ise Shrine in Mie Prefecture and observed the Mikimoto pearl fisheries in Toba.[11] That visit to Gifu would prove to be a major turning point in the development of Dale Carnegie Training in Japan, because that was the time that Dale Carnegie met Frank Mochizuki.
On August 6, Dale Carnegie took a steamboat from Shimonoseki to Pusan, Korea where he embarked on a brief tour of the country, eventually making his way to Beijing and Shanghai.[11]
On September 1, 1939, he made his third visit to Japan before returning home. This time he visited the Daibutsu in Kamakura and again stayed at the Imperial Hotel. He departed for America on September 4, 1939.[11]
In July 1953, Carnegie made his fourth visit to Japan, meeting friends from his previous visit and taking time to enjoy the sights of Kyoto.[12]
The Dale Carnegie Training was launched in Japan in 1962-63 by Edwin “Whit” Whitlow, from Hawaii. He was originally an attorney from Missouri, a businessman, and an educator, and had became the Sponsor for Dale Carnegie in 1948 for Hawaii. Whitlow acted as a sponsor for Yukinaga “Frank” Mochizuki, until Mochizuki could take over the running of Dale Carnegie in Japan by himself.[13] Whitlow died on March 8, 1980 on a visit to Oregon, after having been hit by a car.[14]
Frank Mochizuki eventually retired and was succeeded by Tokugen Yamamoto in 1994, until his sudden death in 1995. Following his passing, his wife, Yukiko Yamamoto, took over the responsibilities for Carnegie in Japan until 2007 when she retired. Craig Kirkwood succeeded Mrs. Yamamoto and in 2010 he passed the responsibility for Dale Carnegie in Japan to Dr. Greg Story.


"The ideas I stand for are not mine. I borrowed them from Socrates. I swiped them from Chesterfield. I stole them from Jesus. And I put them in a book. If you don't like their rules, whose would you use?"
"The essence of all art is to take pleasure in giving pleasure."
"I am very fond of strawberries and cream, but I have found that for some strange reason, fish prefer worms. So when I went fishing, I didn’t think about what I wanted. I thought about what they wanted. I didn't bait the hook with strawberries and cream. Rather, I dangled a worm or grasshopper in front of the fish."
"People rarely succeed unless they have fun in what they are doing."
"Develop success from failures. Discouragement and failure are two of the surest stepping stones to success."
"Are you bored with life? Then throw yourself into some work you believe in with all your heart, live for it, die for it, and you will find happiness that you had thought could never be yours."
"Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy."


  • 1915: Art of Public Speaking,[15] with Joseph Berg Esenwein.
  • 1920: Public Speaking: the Standard Course of the United Y. M. C. A. Schools.[16]
  • 1926: Public Speaking: a Practical Course for Business Men.[17] Later editions and updates changed the name of the book several times: Public Speaking and Influencing Men in Business (1937 revised),[18] How to Develop Self-Confidence and Influence People by Public Speaking (1956) [19] and Public Speaking for Success (2005).[20]
  • 1932: Lincoln, the Unknown.[21]
  • 1934: Little Known Facts About Well Known People.[22]
  • 1936: How to Win Friends and Influence People.[23]
  • 1937: Five Minute Biographies.[24]
  • 1944: Dale Carnegie's Biographical round-up.[25]
  • 1948: How to Stop Worrying and Start Living.[26]
  • 1959: Dale Carnegie's Scrapbook: a Treasury of the Wisdom of the Ages.[27] A selection of Dale Carnegie's writings edited by Dorothy Carnegie.
  • 1962: The Quick and Easy Way to Effective Speaking.[28] The fourth revision of Public speaking and influencing men in business, by Dorothy Carnegie, based upon Dale Carnegie's own notes and ideas but a very different book than original.


(most given out in Dale Carnegie Courses)
  • 1938: How to Get Ahead in the World Today
  • 1936: The Little Golden Book (later renamed The Golden Book, lists basics from HTWFIP and HTSWSL)
  • 1946: How to Put Magic in the Magic Formula
  • 1947: A Quick and Easy Way to Learn to Speak in Public. (later combined as Speak More Effectively, 1979)
  • 1952: How to Make Our Listeners Like Us.[29] (later combined as Speak More Effectively, 1979)
  • 1959: How to Save Time and Get Better Results in Conferences (later renamed Meetings: Quicker & Better Results)
  • 1960: How to Remember Names (later renamed as Remember Names)
  • 1965: The Little Recognized Secret of Success (later renamed Live Enthusiastically)
  • 1979: Apply Your Problem Solving Know How

    Dale Carnegie 5 Essential People Skills


    From Wikipedia, the free encyclopedia
    Dale Breckenridge Carnegie
    Dale Carnegie.jpg
    Born November 24, 1888 Maryville, Missouri
    Died November 1, 1955 (aged 66) Forest Hills, New York
    Occupation Writer, lecturer
    Notable work(s) How to Win Friends and Influence People
    Lolita Baucaire (m. 1927; div. 1931)
    Dorothy Price Vanderpool (m. 1944; his death 1955)
    Children Donna Dale Carnegie

    Dale Breckenridge Carnegie (spelled Carnagey until c. 1922) (November 24, 1888 – November 1, 1955) was an American writer and lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking, and interpersonal skills. Born into poverty on a farm in Missouri, he was the author of How to Win Friends and Influence People (1936), a massive bestseller that remains popular today. He also wrote How to Stop Worrying and Start Living (1948), Lincoln the Unknown (1932), and several other books.
    One of the core ideas in his books is that it is possible to change other people's behavior by changing one's behavior toward them.

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